DISQUS

Missy Caulk · 1 year ago

As a basketball fan, I love the analogy. It happens to both sides.

I send out a follow up questionaire after a sale or a close. We ask people to be completely honest. We want to improve and we get a good response rate. We also include a self addressed, stamped envelope to send it back to us in.

How do you know if you don't ask.

Off topic... I was at the rec center today working out, and a commercial came on from not fedX buy the other one. It was like In Black and White, the guy was holding up posters. Have you seen it? I thought about you and the Zebra.

BawldGuy Talking · 1 year ago

Daniel -- I feel your pain Bro.

The analogy to our business is so on the money. I have a third party conduct a survey a few times yearly with clients who have AND haven't been in a recent transaction with us.

Calling it a learning situation can be kind at times. :) It's been one of the best things we've ever done. In fact, one of the best ever marketing ideas came from this survey technique.

Good stuff Daniel.

Jay Seville -- Arlington real · 1 year ago

I'm not a basketball fan, but I LOVE this post. All the time I redo in my mind phone conversations, negotiations, contracts and decide what was right and what could or should I have said or written or advised. One can learn so much from their transactions if you really analyze them afterwards/during. By doing this for awhile you get to where you are way above the pack in protecting your clients when writing a real estate contract.
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